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Loyalty payments accounting

rguerra
Member
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Hi Experts,

We recently acquired SAP CCO to integrate with SAP B1 V 10. We have tested most of the features on FP 16 so far, and it's working great. Blog has been very helpful. Scenarios have been updated to latest version.

Now, we have an issue with the way the integration takes into account a loyalty payment. Following the examples of the help center, we created a loyalty program for 1 point for each dollar spend. that´s ok. But, when we pay a receipt with loyalty points, the invoice is posted into SAP B1 as a 100% discounted invoice on the totals. So basically, no income is posted, only inventory and costs.

We would expect this loyalty payment to be accounted into a specific account that we could define. Maybe I´m missing something.

Thanks for the help.
Roderick.

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Answers (1)

Answers (1)

RichTRC
Explorer
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Hi Guys,

Any update on this topic we are seeing the same behaviour is this standard?

Sure we should see some RC Incoming payment value = points redeemed?

Thanks