cancel
Showing results for 
Search instead for 
Did you mean: 

How to show/enable SAVE button on editor area for CsTicket in Customer Support backoffice?

Hello All,

I need to enable the SAVE button for the CsTicket table like any other table(Customer, Order, etc.). It's hidden for the Customer support role. I couldn't find the reason why. Please have a look at the screenshot attached, there is "display:none" for save and navigations buttons(previous item selector and next item selector buttons)

The reason we want to show is: We are not able to save any fields related to subtypes of CsTicket. For supertype's(CsTicket) fields, it autosaves because for every field there is an editor or decorator for them. We have more than 15 subtypes, so we don't want to end up writing editors for all the attributes(15 subtypes * their own attributes).

Please help me with the below queries.

  1. Why and how the save button is hidden for only CsTicket type and only for customer support roles.
  2. How can we enable the save button for CsTicket types.

Thanks in advance!!!

screen-shot-2022-07-26-at-115512-am.png

Accepted Solutions (0)

Answers (2)

Answers (2)

shivamoola
Discoverer
0 Kudos

CorrespondenceRenderer has removeSaveButton method

shivamoola
Discoverer
0 Kudos

Hello- Did you find a solution for this issue? I am trying to find solution for this.