In SAP S4Hana we have the concept of free of charge (FOC) products for example: If you buy a product X of 10 boxes you will get 2 boxes of product X for free of charge in sales order.
So we want the same concept to be replicated/configured in sap C4C. does anyone have an idea how this can be achieved in SAP c4c or whether can we achieve this through any work around please suggest.
Thanks in advance.
Its not possible with standard integration. However you can try changing the quantity of product by adding free product count during the pricing call or replication call that happens from C4C. The FM is COD_SALESORDER_SIMULATE for pricing call and the BADI adjust output data.