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External Send not working

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I'm having issues getting my external send to send out POs to our vendors. It will show successfully sent in the messages and SOST all is green and has been sent - but vendor never got the PO! It's not isolated to 1 user or 1 vendor, it's happened now with multiple users. Sometimes it works others it doesn't.

Is there a way that I can figure out why they are not being sent or a starting point to trouble shoot this problem?

Community Manager
Community Manager
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Hi, Dina:

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