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EXTERNAL PRICING FROM S4 NOT REFLECTING CORRECTLY IN c4

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Hi experts

Base prices update to 104.4CAD when quote is created in C4, but later in FEW sec it changed to Old prices to 92.2 CAD dollars, why it happened,there no manual changes if we check in C4C Quote system has changed directly old update old prices instead of new prices, can anybody tell us how intially shown correct update prices later how it changed to old prices

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Hi Expert.

Intailly prices was 105.5CAD dolars, when it replicated to C4C prices changed to 92.2 CAD, even though in condtion records it is update has 105.5 Cad dollars only. validatiy date in condtion records are correct.

why C4C changed to old prices in c4c quote and s4 quote. when i checked the quote in S4 created by showeing has C4C CPI.

can anybody tell why it picked old prices from condtion record, even though new prices was update in condtion record and validty date was also update. user also created the Quote when condtions records were updated in S4.

If we search in web message montioring there is no failure for this quote this was successfully created.

how to identfiy how C4C has changed the prices.

Thanks & Regards,

Ullas Acharya

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Answers (2)

Answers (2)

manideepsatya
Employee
Employee
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Hello ullasacharya,

Activate the payload trace in Administrator >> Webservice message monitoring. Then try to understand if the pricing call from external system changed or reverted the price. When External Pricing is enabled - C4C will not do any calculation instead will rely on the values that comes from external system and show the same prices. You will definetly get clarity if you check the pricing request-response calls from webservice message monitoring.

Regards,
Satya

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Hi

Can provide the services interfaces of for pricing has iam not able to find anything in montioring

manideepsatya
Employee
Employee
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Hello ULLAS,

*RequestSalesDocumentDataOut* will be the service interface.

Regards,
Satya

Neeraj_Jain
Active Contributor
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Hello ULLAS ACHARYA ,

If any price list is updated in C4C then check validity and value of that material in price list of C4C.

For more details refer below SAP Blog.

https://blogs.sap.com/2014/09/08/steps-to-configure-sap-cloud-for-customer-for-external-pricing-with...

Regards,

Neeraj Jain