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CUAN_MARKETING_ORC188 error when trying to restart campaign

valeskaibscher
Explorer
0 Kudos

Hello everybody,

my client paused an email campaign to exchange the email content. When clicking the restart button there is the following error note:

calculation of the time stamp for the next automated campaign execution failed.

CUAN_MARKETING_ORC188

Does anyone know how to fix this? I couldn't find anything on ORC188..

Best regards

Valeska

Accepted Solutions (0)

Answers (1)

Answers (1)

marc_dorais
Advisor
Advisor
0 Kudos

Hello Valeska,

Could you create an incident for the component CEC-MKT-CPG-EXE, then we will be able to investigate further this issue.

Best regards,
Marc