We are working with the new Retail UI and I have a question about the receipt screen. I would really appreciate if someone could help me with this.
After posting a receipt, the receipt screen remains showing the info of the last receipt posted with the check sign. A lot of options are disabled at that moment, for example, the option to open the drawer without making a sale.
The only way I found to clear the receipt screen was either to start a new receipt or to navigate, for example, to the day-end closing screen and go back to the sales tab. Then the screen is empty again and I can open the drawer without making a sale. Isn't there a more simple way to do this than having to go through another screen and go back again? This does not make a lot of sense to me, so I think I might be missing something...
Thank you very much for your help!