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Check Contact Engagement Data (e.g. for External Events)

SCHNEIDERT
Active Contributor
0 Kudos

Hi Experts,

is there a way in Emarsys to check the Engagement Data of Contacts e.g. for External Events?

Example: I configured an External Event for Whitepaper-Download and created a simple Automation Program for Interactions. When the Contact has the External Event (I simulated it via Postman) a specific Contact List is updated. It works and I can find the corresponding Contact in the Contact List.

But is there a way to check in the UI e.g. when the Contact came into the Contact List? So, can we check anywhere/anyhow how many Events have been triggered or for which Contact is was triggered at which time?

I'm talking about something like the Engagement Data charts in the Unified Customer Profile.

Is it at least possible via API?

Kind Regards

Tobias

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