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Can I populate a ticket in C4C based on query parameter?

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Hello,

Is it possible to load a specific ticket created without navigating to it, but rather provide it as a query parameter so it will open directly onto that ticket?

for example: https://{domain}/sap/c4c/odata/v1/c4codataapi?ticketId=HFFFD44556

(reference - reviewing this documentation: https://api.sap.com/api/ticket/overview)

Many thanks

Accepted Solutions (1)

Accepted Solutions (1)

danielvidal_04
Participant
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Thank you! that is very useful, I have another question if you don't mind:

Do you know if there is a way to enable showing C4C in an iframe? it seems that iframes are blocked by default? can a certain domain be whitelisted where an iframe of C4C will be shown?

Thank you

Answers (1)

Answers (1)

danielvidal_04
Participant
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humm, sorry, but I never saw this before... I've found this KBA, maybe it can help you:

https://userapps.support.sap.com/sap/support/knowledge/en/2434906

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Thank you, looks like it requires a feature request then