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Automate E-Mail Synchronization (MS Outlook Server Side Add-In

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Is it possible to automate email synchronization without creating a new email record for each response in a single thread (MS Outlook Server Side Add-In)?

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  1. Log on as an administrator to SAP Cloud for Customer HTML client and go to E-Mail Integration Groupware Settings Profile, open a profile, enable auto-sharing for e-mail, and choose Save.
  2. Assign the updated profile to the appropriate users.

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