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Auto-archiving tasks after the ticket is closed and is archived.

divyansh_p
Member
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When a ticket is closed and archived, what typically happens to the tasks within the ticket that are still open or in progress? Are these tasks also archived, or is there a mechanism in place to automatically close them?

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Answers (1)

Answers (1)

AnkushPashine
Advisor
Advisor
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Hello Divyansh,

Please refer the C4C Help Center Document : "Archiving FAQ".

=>This document also have link to few BLOG related to archiving behavior and Object where it is used.

Hope this help and answered your query.

Thanks and Regards,

Ankush Pashine