Customer Relationship Management Blogs by SAP
Stay up-to-date on the latest developments and product news about intelligent customer experience and CRM technologies through blog posts from SAP experts.
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Active Contributor

Easy Calendar based visualization of activities in SAP Cloud for Customer

Switching to a work week view for activities

Easily maintain appointments within activity management for SAP Cloud for Customer

View, plan and create activities to manage customer interactions  during customer relationship lifecycle across different devices.

Key Differentiators:

  • Receive recommended activities and best content for each buying stage
  • Create consistent engagement models


  • Manage calendar across multiple - channels
  • Creation of Multiple Activities at one Shot
  • Easy creation of follow-up documents
  • Quick Appointment creation via mobile device

Filter Emails by various criteria

Phone Call listing

Filter Phone Calls

Tasks and Work Items

Filter Tasks by leveraging various filter options available

Detailed Solution Content (Available at this Link)

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P.S. - Screenshots are made with the C4C Fiori User Interface (Responsive Design User Interaction on the iPad)