Customer Relationship Management Blogs by SAP
Stay up-to-date on the latest developments and product news about intelligent customer experience and CRM technologies through blog posts from SAP experts.
cancel
Showing results for 
Search instead for 
Did you mean: 
svethaiyer
Product and Topic Expert
Product and Topic Expert
Hello there!

Welcome to our first ever Live Session on SAP Service Cloud Version 2!

Background Context

SAP Service Cloud Version 2, built on Cloud Native Stack, is a new offering aimed at maximizing Customer Lifetime Value with Connected Service. In this 3 day Live Session, you get to learn and  interact with our expert who will be presenting the various capabilities this new solution provides.

What is it about?

The "SAP Service Cloud Version 2- On Cloud Native Stack" series aims to provide you with the  necessary knowledge and overview on  the various topics such as:

  • Onboarding, Set Up and Fundamentals

  • Master Data

  • Omni-channel Customer Service


Who is it for?

This live sessions is open to anyone who is:

  • Interested in learning about  the new SAP Service Cloud Version 2

  • Administrators, Consultants, Business users using or planning to use or work on SAP Service Cloud version 2


How can you book it?

You can register and book this session on Learning Hub in two ways

Please Note:   You must have a subscription and  login with your S-user ID on Learning Hub.

  1. Here is the direct link Live Session : SAP Service Cloud Version 2

  2. Login to Learning Hub and scroll down  and click on  Browse Learning Content.  Here you can search for "SAP Service Cloud Version 2 - On Cloud Native Stack (CNS)". and you will find it



Additionally  SAP Partners having the PartnerEdge subscription can also access and register via Live Session - SAP Service Cloud Version 2 

Course Details:

This program consists of three sessions - you will receive one confirmation email with all login details attached.

  1. SAP Service Cloud Version 2 Session #1 of 3 - Time: 24th April 2023, 16:00 CEST to 17:00 CEST

  2. SAP Service Cloud Version 2 Session #2 of 3 - Time: 25th April 2023, 16:00 CEST to 17:00 CEST

  3. SAP Service Cloud Version 2 Session #3 of 3 - Time: 26th April 2023, 16:00 CEST to 17:00 CEST


 

Get your Knowledge Badge!

After completing this Live Session, you can earn your Knowledge Badge! Please enroll using the below link.

You need to go through a quick knowledge assessment and you will have 3 attempts.

This is absolutely free and helps to build your brand.

Please Note: You must have Learning Hub Subscription to access this.

Link : Knowledge Badge

You can also search for this on Learning Hub by using the following search term as shown in the screenshots below.


Last But Not Least

Recordings are available here 

If you want to know more or get informed on any update of this live session, please follow this blog post by clicking on the “follow” green button on the left. You can also contact Svetha Iyer.
2 Comments