The SAP ONE Support Launchpad will be transitioning to SAP for Me in 2023:
SAP for Me will become the new single-entry point to SAP´s support. The customer portal makes managing support-related tasks simpler by using a set of digital self-service features to easily request support and resolve issues, with an end-to-end view of the personalized product portfolio.
SAP for Me is made for you.
Get the latest updates on your Transition to SAP for Me on My Support:
If you have an S-User and see a message on the card that you aren't authorized: In the message, select Company Administrators to open a list of Admins at your company. Select the name of an admin, then select Send E-Mail to request access. You can find your super administrators in the dashboard “Users & Contacts”. By clicking in “My Important Contacts” you will see the list of all the S-Users with special roles for each installation. In the column “Function” you can see who the Super Administrators are. Read this blog to find out more: How to find your Super Administrators.
There is also a lot more information on SAP for Me | SAP Community where you can read about “Getting Started” and what it will mean if you are an SAP Partner.