Customer Relationship Management Blogs by SAP
Stay up-to-date on the latest developments and product news about intelligent customer experience and CRM technologies through blog posts from SAP experts.
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MBA students of Baylor University are conducting a research on customer perception of the usage of personal data for targeted advertisements and how it affects customer engagement across the buyer journey. We would love to have your input on this by responding to the following surveys.

Your responses will be completely anonymous and will only be reported in aggregate.

The survey should take about 5-8 minutes to complete.

To begin, kindly click on any of the links below. Thank you for your participation!

Survey 1:  Retail Apparel

Survey 2: Retail Appliances [Complete if you have bought or plan to buy an appliance]