Customer Relationship Management Blogs by SAP
Stay up-to-date on the latest developments and product news about intelligent customer experience and CRM technologies through blog posts from SAP experts.
Showing results for 
Search instead for 
Did you mean: 
SAP has just made it easier to get technical help by adding over 35 new product areas for Schedule an Expert. Use the service to book an appointment with an engineer and discuss incidents and technical issues – at time that fits your schedule – all at no additional cost.

Technical Support with Schedule an Expert

Reduce ping-pong and save time on technical issues.  With more than 35 new product areas spanning 11 categories, Schedule an Expert has expanded its technical help for SAP Netweaver, SAP Cloud Platform, SAP Solution Manager, Enterprise Performance Management, Product Lifecycle Management, and Sales and Distribution solutions.

New Product Areas

Customer Relationship Management (CRM)

  • CRM Pricing and Configuration

  • SAP Hybris Marketing


Enterprise Performance Management

  • SAP Financial Information Management

  • SAP Disclosure Management


Materials Management (MM)

·       Goods and Services Tax (GST India)

  • Globalization Brazil (MM)

Sales and Distribution (SD)

  • Globalization Brazil (SD)

  • LE Warehouse Management

  • SAP Electronic Invoicing for Brazil

  • Globalization Reporting Brazil (SD)


Governance Risk and Compliance (GRC)

·       SAP Risk Management

·       SAP Audit Management


Master Data Governance (MDG)

·       Central Governance Framework

·       Master Data Governance for Business Partner

·       Master Data Governance Quality

·       Master Data Governance for Material



SAP Cloud Platform

·       SAP Cloud Platform Identity Authentication

·       SAP Cloud Platform Connectivity


SAP Netweaver

  • SAP Business Process Management

  • PORTAL Universal Worklist (UWL)

  • SAP Process Integration (Builder)

  • SAP Process Integration (Server)


SAP SuccessFactors

  • SAP SuccessFactors Continuous Performance Management

·       SAP SuccessFactors Goal Management

·       SAP SuccessFactors Calibration

·       SAP SuccessFactors 360

·       SAP SuccessFactors Career Development Planning


Product Lifecycle Management

·       PLM Quality Management (QM)


Partner Products for SAP

  • Micro Focus - HP Products

  • Redwood

SAP Solution Manager

  • SOLMAN SAP Engagement and Service Delivery

  • SOLMAN Business Process Operations

  • SOLMAN Change Control Management

  • SOLMAN IT Service Management

  • SOLMAN Data Volume Management

  • SOLMAN Custom Code Management

About Schedule an Expert

Schedule an Expert lets you connect one-on-one with SAP support in a live, 30-minute Skype call. Talk to the same engineer that you’d create an incident with – but spend less time waiting for response and resolution. Book a session, today!

For more information, go to the Schedule an Expert Support Portal Page.