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The months and months of focus and hard work by the entire utilities practice and supporting teams too numerous to mention paid off in spades: the event had an incredible impact on developing deep relationships with our customers. We hosted 820 overall attendees with more than 80 unique utilities represented.




Read about the headlines below and watch the highlights reel at SAP for Utilities North America - YouTube




Thought Provoking Keynotes & Sessions


Award-winning author of “Freakonomics” Stephen Dubner kicked off the event challenging  attendees to “Think Like a Freak” and then Peter Baines showed everyone what it takes to be a leader in times of crisis by sharing his heartfelt story of leading teams after the 2004 Indian Ocean earthquake and tsunami. Then Doug Whittle opened day two with strategies on dealing with change both personally and professionally and Snohomish County PUD CIO Benjamin Beberness closed the show with the story of their journey to become a smart connected utility. Between these engaging keynotes attendees had the opportunity to attend more than 50 breakout sessions – the large majority of which were presented by their industry peers. 




A Tribute to Our Top Customers


Every year at the event we recognize our most forward thinking and innovative customers with our Best-Run Utility Awards Program which honors the utilities that are leading the industry across several categories - including customer engagement, asset management, business performance and more. This year’s award winners included: CenterPoint Energy (for Customer Engagement Innovation and Top Utility of the Year), PG&E (for Asset Management Innovation), National Grid (for Business Performance Innovation), NB Power (for Canadian Project of the Year), and Nebraska Public Power District (for U.S.Project of the Year).





A Showcase of the SAP Ecosystem


The event would not have been possible without the tremendous support from our partner community.  Vertex was the diamond sponsor of the event followed by IBM who was the platinum sponsor and then gold level sponsors included Utegration, HCL, KPIT, Smart Utility Systems, and Tata Consultancy Services. In total 39 partners supported the event and showcased their offerings in the exhibit hall and  gave several solution demonstrations over the breaks and lunch both days.





Fun & Relaxing Networking Activities


An opening reception for all the attendees, a unique gathering for women executives in utilities and an executive reception co-hosted with IBM featuring former NFL player Keith Byars – and that was just the first night! On Monday Vertex hosted a wonderful Evening Under the Stars for all attendees and other partners including Accenture, Deloitte, HCL Axon and Open Text hosted several evening  activities giving attendees time to relax and enjoy some down time.