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delateja
Active Participant
Hi all:

In this post I share with you some new features coming soon in the C4C 2008 Release.

Here I only mention some of the functionalities that will facilitate the day to day for those who work with the product.

Planned Upgrade of Test Tenants- 1+2 August 2020
Planned Upgrade of Production Tenants- 15+16 August 2020

In this new version, the SAP team brings us many new features. But the two features that most impact the appearance of the product are, without a doubt, the new theme of Safira and the Kanban board for "My Ticket" What do you think?

And what other features do you find most useful?


Here I list the top 10 according to my point of view. 





  1. Fiori UI: New tiles for Home Page – Kanban Board for ”My Ticket”



 





2. Fiori UI: New tiles for Home Page – Video Tile


        3.Fiori UI: Safira – New Theme (Beta)


 

4. Business Partner: Clickable Phone number


 

5. TopicArea: Home view supported in Impersonation


6. SAP Intelligent Sales Execution (ISE): Pipeline Flow (Only for Enterprise Licence)


7. Lead: Additional Actions available on Lead Quick View


8. Ticket Restriction Rule for Service Organization


9. SAP Cloud for Customer Integration with SAP S/4HANA Cloud


Transactional Scenarios – Service


10. Create Follow up Service Order in S/4 HANA Cloud from C4C Ticket




 

All documentation of the new feature you can find in this link: https://cxwiki.sap.com/display/custwebinvideo/SAP+Cloud+for+Customer+2008+Release+Briefing 

What other features do you find most useful?

 

Best regard!

DRT

 

 
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