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You have no authorization to import interactions in sap hybris marketing cloud

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Hi Friends,

I am trying to load interaction via "CUAN_IMPORT_HEADER" odata service in SAP Hybris Marketing Cloud. However i am getting an wierd error that "You have no authorization to import interactions" in the Application log.

Please let me know if anyone faced the same kind of issue.



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Answers (2)

Answers (2)

Active Contributor

Dear Praveen,

Please refer to OData Service CUAN_BUSINESS_PARTNER_IMP_SRV


Kunal Bansal

CRM & Hybris Marketing - Consultant

Active Contributor
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Hi praveen.radhakrishnan,

have you tried to use the new API for import of interactions?

(where 123456 if the id of your system of course).

Before you need to create a communication user, a communication system and the communication arragement SAP_COM_0206.

Hope that helps.

Best regards