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User WEBUI access is slow for one user.

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165

Hi,

I am facing a strange issue for one user only. The user's WEB UI access is slow, though for the other users having same roles and authorizations is working fine. Also they are using the same browser with the same settings. So now what needs to be check for that user so that atleast we can get the root cause of the issue.

Thanks & Regards

Kaushik Das

Accepted Solutions (0)

Answers (3)

Answers (3)

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Thanks for the response.

Same activity has been done with another user with same roles and access but no issue found but when again tried with the user id, who has reported the issue, again slowness issue occurs for the same record.

Any suggestion on this, as roles are also same for the users and one user has the issue and another doesn't.

thanks in advance

Kaushik Das

Former Member
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Let the user log on on another computer.

Still slow -> issue connected to user / rights

not slow--> issue connected to pc / notebook / network.

Maybe the network card has a problem.

Greetings Lutz

BGarcia
Active Contributor
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Hi Kaushik,

Maybe the best is to trace/analyse this user activity in your server to see if you find any heavy SQL statements that can explain that issue.

Kind regards,

Garcia