on 2022 Apr 04 1:30 PM
Hello,
Greetings!
Could you please let me know how to enable 'User Subscriptions' action button under Administration >> Business users in SAP C4C.
Steps to reproduce:
1. Login into C4C.
2. Go to Administration >> Business Users.
3. Select a user.
4. Click on Edit.
I can see only two options Attributes and Access Rights and not User Subscription(It is greyed out).
Which work center view needs to be enabled in Administration Work center to enable this button.
Thank you in advance.
Regards,
Muheed Syed
Hi Syed,
Kindly raise an incident to SAP, since we need to debug why this issue is not solved.
Regards,
Palani.
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Hi Syed Basha,
I also faced this issue, please ensure the following work centres are enabled in the users business role.
SEOD_ADMIN_SETUP_WCVIEW - General Settings
CI_CCC_USERSUBSCRIPTIONS - Purchased Licenses
It remains greyed out unless General settings is added
Regards,
Dan
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Hi Syed,
Kindly check whether you have read and write access to the work center view CI_CCC_USERSUBSCRIPTIONS under the service control work center. This view enables you to check whether you have sufficient subscriptions for users assigned to the solution.
Regards,
Palani.
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