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SAP IS-U -> PI -> C4C Integration issue

Former Member
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110

Dear Experts,

I need your help.

Our company is implementing SAP IS-U with C4C via SAP PI, but we are facing a problem. I think that the "Communication channel" is working fine, but when an IDoc is being sent from ERP in C4C side we are receiving the following message:

Basically Z001 refers to ERP customer account groups. Please check the mapping from PI (2)

(1)

(2)

Would you be able to help us?

Regards

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hello Zdravko,

It seems the code list mapping for the Account group is missing in C4C. Z001 refers to a customer in ERP but there should be a mapping for this code with the C4C code for Customer. You can do that in Business Configuration --> Implementation Project --> Open Activity --> Fine Tune --> Code List Mapping.

Hope it helps.

Thanks & Regards,

Former Member
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Hello Meghna,

Thanks for your reply.

It has been done, bur still we are receiving same error message.

Is there any other place where this should be done?

Regards

Former Member
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Can you also post the payload? That may help.

Answers (1)

Answers (1)

Former Member
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Hello Zdravko,

Have you already selected this code list mapping group in Communication Arrangement? I don't see any other reason.

Thanks & Regards,

Meghna

Former Member
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Hi Meghna,

Please check the screen below. It has already been selected.

I am sending the Payload as well.

Former Member
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Hello Zdravko,

Please change the Application Protocol to Web Service in Communication Arrangement and try again.

Thanks & Regards,

Meghna

Former Member
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HiMeghna,

I did it, but still doesn't work.