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SAP CRM ERMS integration with Office 365

Former Member


We are currently integrating Office 365 with our SAP landscape.  We've looked at and followed the steps there to set up outgoing email from our SAP systems.  Has anyone been successful in setting up incoming email.  This is required for a scenario where we are using ERMS.

Thank you in advance for your help.



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Active Contributor
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Has anyone been able to receive inbound email from O365 into SAP CRM 7 EHP2? We have SMTP running fine on CRM, but O365 connector cannot see the CRM system as it's not exposed to the internet. Is there a way to do it via groupware connector or desktop connector or by any other means? We don't want to synchronize contacts, activities etc., only emails.