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Sales Organizational Unit Field Missing in Service Apss

SAPSupport
Employee
Employee
0 Kudos
403


We're using S/4HANA Service 2021.

Field Sales Organization Unit is missing in all these apps

  • Service Quotations
  • Service Orders
  • Service Request
  • Service Contracts
  • Service Confirmations



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Accepted Solutions (1)

Accepted Solutions (1)

SAPSupport
Employee
Employee
0 Kudos

Dear customer

you've activated the option "Enable Enterprise Organizational Model". For this reason, Sales Organization Unit and Service Organization Unit are hidden.

Best regards

Silvia VEntura

Silvia_Ventura
Product and Topic Expert
Product and Topic Expert
0 Kudos

This is the tab Organizational data, fields Sales Organization Unit and Service Organization Unit have been hidden

when the option "Enable Enterprise Organizational Model" is updated

Answers (2)

Answers (2)

Silvia_Ventura
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Bihdu

yes, it's exactly designed in this way.
The new Enterprise Organization model works as SD and "Sales Organizational Unit" doesn't exist in SD, this is a CRM feature.

Best regards

Silvia Ventura

Bidhu
Explorer
0 Kudos

Hello,

Does this means, with new Enterprise Organization model, Sales Org units cannot be used?

Thanks

Bidhu