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S4CM and CTI using Amazon Connect

AmritVader
Discoverer
0 Kudos
79

Hello Experts,

We are trying to integrate S4CM (S4 Customer Managment) with IVR - Amazon Connect. Similar to Gplus adapter for Genesys, do we need adapter for Amazon Connect to integration with S4CM. Kindly provide if you have more information on this.

Thank you

Amrit Vader

 

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