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Resource Scheduler in SAP C4C

Abhigupta
Explorer
0 Kudos
519

Hello Everyone,

Request help about Resource Scheduler in SAP C4C.

1, How do we get the tickets appear in the Resource Scheduler.

2, How will the Employees get visible in the Resource Scheduler.

Thanks

Abhi

Accepted Solutions (0)

Answers (1)

Answers (1)

AnkushPashine
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello Abhilasha,

1, How do we get the tickets appear in the Resource Scheduler.

=>Answer: Once Ticket Item is 'Release for Scheduling', then it will be visible in Resource Scheduler view

2, How will the Employees get visible in the Resource Scheduler.

=>Answer:Technician will be visible in Resource Scheduler view based on their Skill and Working hour calendar.

Hope this answer your question.

Best Regards,

Ankush Pashine.