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Not able to edit the activity in CRMD_BUS2000126

alex_m
Active Contributor
0 Kudos
83

Hi All,

There is an activity with closed status and I try to edit the acitvity in CRMD_BUS2000126, but nothing comes in editable mode. where I can able to edit other activities. The probelm only in the particular acitvity.

Is there any way in table level I can change the status? I have tried with the table CRM_JEST but no use. I am working with CRM 4.0.

Your help appreciated.....

Regards,

Alex.

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

Please check Status profile assigned to your activity transaction type as mentioned the activity status is Close and possibility is that for Close status business transaction set as Change document

Check above and make changes in status profile to enable changes in activity.

Regards,

Dipesh.

alex_m
Active Contributor
0 Kudos

Thanks for your reply.. The thing is that I can able to edit other acitvity which same type. Is there way we can manupulate the status in table level?

Config seems to be no issue.

Regards,

Alex.

Former Member
0 Kudos

Yes, you can try to execute FM CRM_STATUS_CHANGE_INTERN_VB and change status of a document.

check system statuses for this document in crm_jest table - maybe there is one blocking edit mode.

Regards

alex_m
Active Contributor
0 Kudos

Hello,

Thanks for your response. The FM not helpful, I have just corrected the CRM_JEST table and now I got the OPEN & CLOSE status in the CRMD_BUS2000126 screen, the problem is when I press Open status only status field comes in edit mode, nothing comes in edit mode like text etc.

This is my CRM_JEST table entries. Please help if u have any idea.

Client Object GUID Status Status Inact. Change Number

420 4C865DEA09BD2620E10000000AF8D095 E0001 004

420 4C865DEA09BD2620E10000000AF8D095 E0002 X 002

420 4C865DEA09BD2620E10000000AF8D095 E0007 X 002

420 4C865DEA09BD2620E10000000AF8D095 E0008 X 003

420 4C865DEA09BD2620E10000000AF8D095 I1002 X 004

420 4C865DEA09BD2620E10000000AF8D095 I1003 X 002

420 4C865DEA09BD2620E10000000AF8D095 I1005 003

420 4C865DEA09BD2620E10000000AF8D095 I1032 001

420 4C865DEA09BD2620E10000000AF8D095 I1086 X 002