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Multilevel Categorization on Activities (BUS2000126)

Former Member
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Hello CRM Experts,

We facing a problem with Multilevel Categorization on CRM 7.0.

We know that the multilevel categorization is available for service orders, complaints and also to interaction record.

As the interaction record is a business transaction that has the category Activity (BUS2000126) we believe it is possible to implement the multilevel categorization on others Activities (BUS2000126), but we are not getting it.

Has anyone had to do this?

If yes, could share as it did?

Thank you for your help.

Diogo Lupinari

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Answers (1)

Answers (1)

Active Contributor
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Please, see [here|] in order to see how multilevel categorization works with Business Activities.