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​In Hybris(v2011) OTB, Order is getting stuck in Fraud_Checked status both b2c and b2b as well

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In Hybris(v2011) OTB, Order is getting stuck in Fraud_Checked status both b2c and b2b as well after placing order. Attaching order process workflow screenshot for reference where it got stopped.2011-order-process.png

Getting below exception in v2011

INFO [TaskExecutor-master-739-ProcessTask [8796224193462]] [SourceOrderAction] Product [3881033]: 'Cordless Drill BT-CD 18' Quantity: '1' INFO [TaskExecutor-master-739-ProcessTask [8796224193462]] [SourceOrderAction] Sourcing from Location: 'pw_warehouse_w' INFO [TaskExecutor-master-739-ProcessTask [8796224193462]] [SourceOrderAction] Product [3881034]: 'Cordless Drill BT-CD 18 Li' Quantity: '1' INFO [update-electronicsIndex-cronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob] (update-electronicsIndex-cronJob) [SolrIndexerJob] Started indexer cronjob. ERROR [TaskExecutor-master-739-ProcessTask [8796224193462]] [ActionNode] Error executing java.lang.NullPointerException: Cannot invoke "de.hybris.platform.workflow.model.WorkflowActionModel.getPredecessors()" because "action" is null at de.hybris.platform.workflow.services.internal.impl.ActionPredecessorsFromActionTemplateFactory.create(ActionPredecessorsFromActionTemplateFactory.java:30) ~[workflowserver.jar:?] at de.hybris.platform.workflow.services.internal.impl.ActionPredecessorsFromActionTemplateFactory.create(ActionPredecessorsFromActionTemplateFactory.java:1) ~[workflowserver.jar:?] at de.hybris.platform.workflow.impl.DefaultWorkflowService.createActions(DefaultWorkflowService.java:308) ~[workflowserver.jar:?] at de.hybris.platform.workflow.impl.DefaultWorkflowService.createWorkflow(DefaultWorkflowService.java:165) ~[workflowserver.jar:?] at de.hybris.platform.workflow.impl.DefaultWorkflowService.createWorkflow(DefaultWorkflowService.java:133) ~[workflowserver.jar:?] at de.hybris.platform.warehousing.taskassignment.services.impl.DefaultWarehousingConsignmentWorkflowService.startConsignmentWorkflow(DefaultWarehousingConsignmentWorkflowService.java:76) ~[warehousingserver.jar:?] at de.hybris.platform.warehousing.allocation.impl.DefaultAllocationService.createConsignment(DefaultAllocationService.java:155) ~[warehousingserver.jar:?] at de.hybris.platform.warehousing.allocation.impl.DefaultAllocationService.lambda$1(DefaultAllocationService.java:98) ~[warehousingserver.jar:?] at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:195) ~[?:?] at java.util.HashMap$KeySpliterator.forEachRemaining(HashMap.java:1603) ~[?:?] at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:484) ~[?:?] at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:474) ~[?:?] at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:913) ~[?:?] at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) ~[?:?] at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:578) ~[?:?] at de.hybris.platform.warehousing.allocation.impl.DefaultAllocationService.createConsignments(DefaultAllocationService.java:98) ~[warehousingserver.jar:?] at de.hybris.platform.yacceleratorordermanagement.actions.order.SourceOrderAction.executeAction(SourceOrderAction.java:78) ~[classes/:?] at de.hybris.platform.yacceleratorordermanagement.actions.order.SourceOrderAction.executeAction(SourceOrderAction.java:1) ~[classes/:?] at de.hybris.platform.processengine.action.AbstractProceduralAction.execute(AbstractProceduralAction.java:42) ~[processingserver.jar:?] at de.hybris.platform.processengine.definition.ActionNode.executeWithContext(ActionNode.java:214) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$3(ProcessengineTaskRunner.java:179) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$11(ProcessengineTaskRunner.java:598) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.runProcessTask(ProcessengineTaskRunner.java:185) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$2(ProcessengineTaskRunner.java:126) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.invokeTarget(ProcessengineTaskRunner.java:579) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$10(ProcessengineTaskRunner.java:565) ~[processingserver.jar:?] at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:140) ~[spring-tx-5.2.9.RELEASE.jar:5.2.9.RELEASE] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$9(ProcessengineTaskRunner.java:565) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.runProcessTaskInTransaction(ProcessengineTaskRunner.java:126) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$1(ProcessengineTaskRunner.java:115) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.invokeTargetWithErrorHandling(ProcessengineTaskRunner.java:537) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$8(ProcessengineTaskRunner.java:528) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.doRun(ProcessengineTaskRunner.java:115) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$0(ProcessengineTaskRunner.java:91) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$7(ProcessengineTaskRunner.java:495) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.run(ProcessengineTaskRunner.java:91) [processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.run(ProcessengineTaskRunner.java:1) [processingserver.jar:?] at de.hybris.platform.processengine.task.impl.ProcessengineTaskExecutionStrategy.run(ProcessengineTaskExecutionStrategy.java:23) [processingserver.jar:?] at de.hybris.platform.task.impl.DefaultTaskService.processTask(DefaultTaskService.java:1516) [processingserver.jar:?] at de.hybris.platform.task.impl.DefaultTaskService.process(DefaultTaskService.java:1414) [processingserver.jar:?] at de.hybris.platform.task.impl.DefaultTaskService.processInTenant(DefaultTaskService.java:1383) [processingserver.jar:?] at de.hybris.platform.task.impl.DefaultTaskService$5.run(DefaultTaskService.java:1239) [processingserver.jar:?] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [?:?] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [?:?] at java.lang.Thread.run(Thread.java:834) [?:?] at de.hybris.platform.core.threadregistry.RegistrableThread.internalRun(RegistrableThread.java:134) [coreserver.jar:?] at de.hybris.platform.core.threadregistry.RegistrableThread.run(RegistrableThread.java:124) [coreserver.jar:?] ERROR [TaskExecutor-master-739-ProcessTask [8796224193462]] [ProcessengineTaskRunner] Error executing ActionNode with ID [sourceOrder]: Cannot invoke "de.hybris.platform.workflow.model.WorkflowActionModel.getPredecessors()" because "action" is null de.hybris.platform.processengine.definition.NodeExecutionException: Error executing ActionNode with ID [sourceOrder]: Cannot invoke "de.hybris.platform.workflow.model.WorkflowActionModel.getPredecessors()" because "action" is null at de.hybris.platform.processengine.definition.ActionNode.handleActionExecutionRuntimeException(ActionNode.java:165) ~[processingserver.jar:?] at de.hybris.platform.processengine.definition.ActionNode.executeWithContext(ActionNode.java:223) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$3(ProcessengineTaskRunner.java:179) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$11(ProcessengineTaskRunner.java:598) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.runProcessTask(ProcessengineTaskRunner.java:185) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$2(ProcessengineTaskRunner.java:126) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.invokeTarget(ProcessengineTaskRunner.java:579) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$10(ProcessengineTaskRunner.java:565) ~[processingserver.jar:?] at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:140) ~[spring-tx-5.2.9.RELEASE.jar:5.2.9.RELEASE] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$9(ProcessengineTaskRunner.java:565) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.runProcessTaskInTransaction(ProcessengineTaskRunner.java:126) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$1(ProcessengineTaskRunner.java:115) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.invokeTargetWithErrorHandling(ProcessengineTaskRunner.java:537) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$8(ProcessengineTaskRunner.java:528) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.doRun(ProcessengineTaskRunner.java:115) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$0(ProcessengineTaskRunner.java:91) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.lambda$7(ProcessengineTaskRunner.java:495) ~[processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.run(ProcessengineTaskRunner.java:91) [processingserver.jar:?] at de.hybris.platform.processengine.process.ProcessengineTaskRunner.run(ProcessengineTaskRunner.java:1) [processingserver.jar:?] at de.hybris.platform.processengine.task.impl.ProcessengineTaskExecutionStrategy.run(ProcessengineTaskExecutionStrategy.java:23) [processingserver.jar:?] at de.hybris.platform.task.impl.DefaultTaskService.processTask(DefaultTaskService.java:1516) [processingserver.jar:?] at de.hybris.platform.task.impl.DefaultTaskService.process(DefaultTaskService.java:1414) [processingserver.jar:?] at de.hybris.platform.task.impl.DefaultTaskService.processInTenant(DefaultTaskService.java:1383) [processingserver.jar:?] at de.hybris.platform.task.impl.DefaultTaskService$5.run(DefaultTaskService.java:1239) [processingserver.jar:?] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [?:?] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [?:?] at java.lang.Thread.run(Thread.java:834) [?:?] at de.hybris.platform.core.threadregistry.RegistrableThread.internalRun(RegistrableThread.java:134) [coreserver.jar:?] at de.hybris.platform.core.threadregistry.RegistrableThread.run(RegistrableThread.java:124) [coreserver.jar:?] Caused by: java.lang.NullPointerException: Cannot invoke "de.hybris.platform.workflow.model.WorkflowActionModel.getPredecessors()" because "action" is null at de.hybris.platform.workflow.services.internal.impl.ActionPredecessorsFromActionTemplateFactory.create(ActionPredecessorsFromActionTemplateFactory.java:30) ~[workflowserver.jar:?] at de.hybris.platform.workflow.services.internal.impl.ActionPredecessorsFromActionTemplateFactory.create(ActionPredecessorsFromActionTemplateFactory.java:1) ~[workflowserver.jar:?] at de.hybris.platform.workflow.impl.DefaultWorkflowService.createActions(DefaultWorkflowService.java:308) ~[workflowserver.jar:?] at de.hybris.platform.workflow.impl.DefaultWorkflowService.createWorkflow(DefaultWorkflowService.java:165) ~[workflowserver.jar:?] at de.hybris.platform.workflow.impl.DefaultWorkflowService.createWorkflow(DefaultWorkflowService.java:133) ~[workflowserver.jar:?] at de.hybris.platform.warehousing.taskassignment.services.impl.DefaultWarehousingConsignmentWorkflowService.startConsignmentWorkflow(DefaultWarehousingConsignmentWorkflowService.java:76) ~[warehousingserver.jar:?] at de.hybris.platform.warehousing.allocation.impl.DefaultAllocationService.createConsignment(DefaultAllocationService.java:155) ~[warehousingserver.jar:?] at de.hybris.platform.warehousing.allocation.impl.DefaultAllocationService.lambda$1(DefaultAllocationService.java:98) ~[warehousingserver.jar:?] at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:195) ~[?:?] at java.util.HashMap$KeySpliterator.forEachRemaining(HashMap.java:1603) ~[?:?] at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:484) ~[?:?] at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:474) ~[?:?] at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:913) ~[?:?] at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) ~[?:?] at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:578) ~[?:?] at de.hybris.platform.warehousing.allocation.impl.DefaultAllocationService.createConsignments(DefaultAllocationService.java:98) ~[warehousingserver.jar:?] at de.hybris.platform.yacceleratorordermanagement.actions.order.SourceOrderAction.executeAction(SourceOrderAction.java:78) ~[classes/:?] at de.hybris.platform.yacceleratorordermanagement.actions.order.SourceOrderAction.executeAction(SourceOrderAction.java:1) ~[classes/:?] at de.hybris.platform.processengine.action.AbstractProceduralAction.execute(AbstractProceduralAction.java:42) ~[processingserver.jar:?] at de.hybris.platform.processengine.definition.ActionNode.executeWithContext(ActionNode.java:214) ~[processingserver.jar:?] ... 27 more INFO [update-powertoolsIndex-cronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob] (update-powertoolsIndex-cronJob) [SolrIndexerJob] Finished indexer cronjob. INFO [TaskExecutor-master-743-ProcessTask [8796224226230]] [GenerateEmailAction] Email message generated WARN [TaskExecutor-master-743-ProcessTask [8796224226230]] [DefaultEmailService] Could not send e-mail pk [8796125829184] subject [Order Confirmation 00001001 ] cause: Configured E-mail server is empty.

Where in 1811 version used yacceleratorfulfilmentprocess extension in localextensions.xml. While placing order the order process is completed successfully. Here the order process steps are completely different from 2011 version.

Kindly do the needful. Thanks in advance.

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