How to hide/delete top-level buttons Accept, Reject, Hold, Retrieve, Hang-

[Former Member]

Hi

I need to remove or hide the links mentioned below in INCIDENT

Header level links

Organizational Data  I Business Context

Bottom level Links

Attachments I  Knowledge Articles I  Reference Objects I Related Transactions I Scheduled Actions I Notes I Parties Involved I Processing Log

I tried to check the code related those links. But those links are available in Overview page(SRQM_INCIDENT_H/IncidentOV)

Can you please help me to do this.

Thanks in advance

Ruby

[Former Member]

Hello,

in BSP_WD_CMPWB you can choose your component and view.

You can create here a configuration for your own Z-Rolekey.

Within this configuration you can decide wether you wanna see for example reference objects or not.

This is possible with out programming.

For the Buttons on the top of the screen (NEW, COPY, etc...) you can change there visibilty and coding in Methods:

IF_BSP_WD_TOOLBAR_CALLBACK~GET_BUTTONS

IF_BSP_WD_TOOLBAR_CALLBACK~GET_NUMBER_OF_VISIBLE_BUTTONS+

of the correct view.

For the buttons you mentioned in your subject. Accept, Reject, etc.

This buttons are from CTI Integration.

You can change this via customizing in SPRO->CRM->Basic Functions->Communication Management Integration

Hope this answer helps.

Best regards

Manfred