on 2022 May 02 3:26 PM
Hi Community,
i want to fetch an invoice from another CCO-Pos (No. 2) to edit and post a return in CCO-Pos (No. 1). The ERP System ist SAP Business One and the settings for the CCO Manager in the CCO-Pos Integration Tab are:
Enable central receipt management = False / Enable receipt fetching = false
That should mean the Receipts should directly fetch from ERP System SAP Business One.
The Receipts are successfully in ERP System SAP Business One landed, but i can't fetch the Receipts in CCO-Pos (No. 1).
Version: CCO(M) - 2.0 FP13 PL01
Where is my mistake?
Thank you very much, best regards,
Daniela
Hi dstrunz
You have to activate central receipt management to enable the return of all receipts in CCOm. For the return of receipts CCO fetches receipts from the local CCO or from CCOm, but not from B1. You also find this described here: Voiding Receipts by ID - SAP Help PortalUntil FP12 this worked for all receipts (for entire receipts or just some receipts positions) in CCOm, but FP13 PL01 seems to have a problem with fetching a receipt from CCOm.Best RegardsYou must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi kfrick,
thank your for your support and response. In this case: "You have to activate central receipt management to enable the return of all receipts in CCOm." - what will hapen in the background?
Send the CCO-POS only the new created receipts (from activation) to CCOm or send the CCO-POS all local generated receipts from the CCO-POS are ever generated?
Best regards,
Daniela
Hi Daniela,
This issue has been fixed from the SAP Customer Checkout 2.0 FP13 PL03.
Using the Return Receipt-by-ID function, it is possible to return the receipts from different PoS'.
Regards,
Anderson
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