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Exception cx_crm_shortcut_manager

Former Member
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Hi, I am getting the exception cx_crm_shortcut_manager in Web UI when Navigation to a Z view. This worked fine in Netweaver 7.30, but is currently not working in the development machine which was patched to Netweaver 7.40. It is thrown in method GET_AUTO_SEARCH_SHORTCUT of class CL_CRM_SHORTCUT_MANAGER. I cannot find anything about this class in SCN, and I cannot find any notes for this either. Does anyone know what this is?

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Hi Thomas,

Try to delete user personalizations with BSP_DLC_DELETE_PERSONALIZATION report and try again.

Read also these notes:

2007207 - Default search personalization feature not working

2045936 - Default Values for Advanced Search Pages