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Email Inbox issue

former_member183878
Active Participant
0 Kudos
87

I want to transfer e-mails from MS outlook to CRM,I have created folder u201CSAP CRM E-Mail Transferu201D using Personalize setting under groupware integration, emails form folder u201CCRM E-Mail Transferu201D only need to transfer to CRM Inbox. But I can able to see my MS Outlook Inbox in CRM Inbox by default ,not form folder u201CCRM E-Mail Transferu201D.

Other thing only transfer email form Outlook need to see in Email Inbox, I can able to see all Email from Outlook Inbox.

My requirement is only from selected folder email should show in Email Inbox of CRM

regard,

vijay

Accepted Solutions (1)

Accepted Solutions (1)

joaquin_fornas
Active Contributor
0 Kudos

Hello

I am afraid that the standard SAP design does not allow sub folder structure, only allows all the inbox objects without distinction.

Regards

Joaquin

Answers (1)

Answers (1)

hasan_zubairi
Explorer
0 Kudos

Hello Vijay,

Joaquin is absolutely correct. You cannot do this.

BR,

Hasan