on 2016 Apr 01 9:13 AM
Hello Experts
I defined Categorization schema
category 1 has in number 1
category 2 has in number 2 drop downs
category 3 has in number 10 drop downs
category 4 has in number 20 drop downs
i created for category 3 has in number 10 drop downs and copied to 2 drop downs in category 2
i created for category 4 has in number 20 drop downs and copied to 10 drop downs in category 3
but while testing i can see categories .if i select each by category wise ,those categories are tripping (Jumping to other category)
Below warning message iam getting
Category ID "CA_131" is not unique ( 2 occurrences)
Since i copied Category nodes to Rest , seems it is not unique, so i changed category ID manually for few
then above warning message disappered for that category node
but should i change Category to all Since i copied to other Category nodes. it is difficult for me and killing time
kindly suggest any other alternate solution other than manual change of Category ID's
Regards
Chinna
Hello Chinna,
Please make sure you have configured categorization schema correctly. I would not copy the categories, would set up manually.
Multilevel Categorization - SAP IT Service Management on SAP Solution Manager - SCN Wiki
Maintenance Category Modeler | SCN
I hope above helps.
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or else can u suggest me how can i create 4 th category with 20 drop downs and assign to 3 rd 2nd and first category respectively with out copying manually to each one.
if i want to do manually i would required to change nearly 400 category ID to be Unique.
Regards
Chinna
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