cancel
Showing results for 
Search instead for 
Did you mean: 

Delete user in FSM

0 Kudos
193

Hello,

is it possible to delete user in FSM from the DB?

Guido

 

Accepted Solutions (1)

Accepted Solutions (1)

0 Kudos

Hello Kunal,

 

I mean deletion of the user in the list of users in FSM

guido_inderwiesche_1-1719217688488.png

Best regards

Guido

 

 

JaspreetKaur
Explorer
0 Kudos
Hi Guido, yes you can delete a user in FSM Database. Also, if the FSM cloud is connected with ERP through some connector then it is advisable to send "delete" command from the ERP rather than deleting user in FSM cloud. Thanks.
0 Kudos
And how can I do it?
JaspreetKaur
Explorer
0 Kudos
Hi Guido, Select the user ID you want to delete, the delete tab will activate above (will change its colour to blue) and then please press the delete tab. Please take care of select the particular ID only that you want to delete.
0 Kudos
Yes, but the user will not disappear for the list of user.

Answers (1)

Answers (1)

KunalBansal
Active Contributor
0 Kudos

Hello @guido_inderwiesche 

Could you explain your use-case of why you want to delete the user (customer) from FSM?

Ideally, you can set-up that the deletion of a user in SAP Service Cloud will also obsolete the user in FSM.

I hope this answers your query.

Thanks and Regards,
Kunal Bansal
SAP CX Solution Architect

0 Kudos
Hello KUnal,
0 Kudos
Hello Kunal,