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Custom Application Role and Issues with Contact Marketing Permissions

former_member737455
Participant
0 Kudos
121

Hi!

We have several marketing areas and each marketing area is only allowed to see own contact data.
We created a role for each marketing area and maintained the restrictions for this roles:


Everything is working as expected, but the assigned application user are not able to see marketing permissions on contact fact sheet:

Do you have an idea, what i need to set up here?
When i change the settings for Marketing Area for Contacts and Profiles to unrestricted, the marketing permission data is visible.

Thx and regards
Christian

Accepted Solutions (1)

Accepted Solutions (1)

former_member737455
Participant

I just saw, that the permissions interaction do not have any marketing area assigned... thats the reason why the permission is not displayed. I am using a new application job to update the marketing area on these kind of interactions. now it is working as expected.

Answers (0)