on 2012 Jun 14 11:14 AM
Hi experts,
If running several campaigns generating as many different call lists, how can duplicate calls can be prevented from one call list to another?
Many thanks,
Eli
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Hello, Eli.
You can check BAdI CRM_CLM_EXCHECK_BADI. It's located SPRO -> CRM -> Interaction Center WebClient -> Additional Functions -> Call Lists -> Business Add-Ins -> BAdI: Check for Existing Calls.
Hi Andrei, I will investigate this option. Thanks for the information !
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