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Contact Match and Merge Process

Katharinam
Participant
0 Kudos
501

Hello Experts,

what does plus name mean in this graphic? NAME_FIRST, NAME_LAST or only both together?

Kind Regards

Katharina

Accepted Solutions (0)

Answers (2)

Answers (2)

andreasfranz
Product and Topic Expert
Product and Topic Expert
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Hello Katharina,

the system is using the "Full Name" if it is populated.

When the "Full Name" is empty Firstname and Lastname are concatenated and used (even if one of those two fields is empty).

If this is not sufficient you can set the Origin to "Identification-Relevant" and implement the merge-BadI.

best regards

Andreas

isathore
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Katharina,

Could you share the link to the documentation from which you took this screenshot?

The match and merge process in import documentation for the latest cloud release is Contact Match and Merge on Import | SAP Help Portal and the diagram is different.

Best Regards

Isabelle