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Agent Inbox Quick Search with Custom Parameter

Former Member
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256

Hi,

In the Agent Inbox Advanced Search I added Created By as a searchable parameter. We'd now like to create a Quick Search for Created By - Me.

I see that we use view CRMV_AUI_QUICKS to define quick searches and that this view is based on the table CRMC_AUI_QUICKS. Obviously the field (Created By) that I added to the Search Object (BTQueryAUI) is not included in that table.

So, I suppose that I can append the new field (Created By) to table CRMC_AUI_QUICKS; but then won't I have to regenerate the Table Maintenance View so that the new field will be included in the maintenance screen? Won't this be considered a repair since the view is in the SAP namespace?

Will this even work?

Is there any other way to include custom search fields in Quick Searches? I guess I could code a solution in ICCMP_INBOX/AdvQuicksearchV but I'd rather not have to code quick searches every time a new field is added to the searchable parameters.

Thanks for your time,

P.

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Answers (1)

Former Member
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Anyone have any insight in to this?

Thanks,

P.