cancel
Showing results for 
Search instead for 
Did you mean: 

About subscription

SAPSupport
Employee
Employee
0 Kudos
137

Dear Expert team,


Looking for information below. Pls. share.



  1. About SAP subscription model.

  2. What features, licenses and modules are included in our current subscription. Looking for detailed information.

  3. What is the process if you want to extend the current subscription. Any recommendation.?

  4. Want to understand "SAP Subscription Management" in detail, from functional and technical perspective.

  5. If you want to understand the current subscription, who will help in reviewing the current usages, including licenses, unused features/licenses available and how to align the subscription from better utilization perspective.   


------------------------------------------------------------------------------------------------------------------------------------------------
Learn more about the SAP Support user and program here.

Accepted Solutions (1)

Accepted Solutions (1)

SAPSupport
Employee
Employee
0 Kudos

Dear Customer,

Please note Product Support engineers are not in possession of such detailed information related to customer's contracts to be able to answer some of the questions raised. For such it is advisable to contact your Customer Success Partner (CSP). If you do not know who your CSP is, please reach out to the Digital Engagement team in your region for assistance (https://me.sap.com/notes/KB0394723/en).

For your reference only, please have a check on the following URLs where you should find answers at least to some of your concerns:
https://www.sap.com/about/agreements/policies/cloud-service-specifications.html?search=SAP%20Commerc...

https://help.sap.com/docs/SAP_COMMERCE_CLOUD_PUBLIC_CLOUD/e1391e5265574bfbb56ca4c0573ba1dc/423eddd32...

Best Regards,
SAP Support

Answers (0)