Your message wasn't delivered because the recipient's email provider rejected it

[former_member660531]

Hi experts,

Hope you all doing well,

Please I'm trying to configure Tickets Creation Via E-mails,

I activated the Forward on the Outlook Side, but I'm getting this error on Outlook: Your message wasn't delivered because the recipient's email provider rejected it.

Do you have any idea about that issue please ?

Regards,

[amontella96]

Hi s_chaibisoufiane39

that message, outside sap context, means that the email was rejected by one of the servers trying to deliver it.

can you clarify what infrastructure and environments you are working with? perhaps a couple of screenshots wont hurt 😉

let me know, cheers!A

[former_member660531 · Accepted solution]

Dear All,

This is an outlook related issue, and here's the solution :

https://www.itexperience.net/fix-office-365-forwarding-error-your-message-wasnt-delivered-because-th...

Best regards,

[sandrobunturi]

Hello Soufiane Chaibi,

You Could try to go to activity list>Email and Fax Settings>Email and Fax Settings > and add your company's email domain address in the allowed domains list

Best Regards

[former_member660531]

Hi sandrobunturi123,

It's already done