YNoSuchEntityException: Entity not found

[former_member1326703]

Hi,

We have done the upgrade from hybris 5.5 to 6.4.

we are getting this below error while placing an order through notification regarding promotion result is not found.

the issue occurred in the production environment.

INFO | jvm 1 | main | 2018/05/08 11:51:10.201 | [m de.hybris.platform.jalo.JaloObjectNoLongerValidException: Entity not found ( pk = 8840317309845 name = 'de.hybris.platform.persistence.promotions_PromotionResult' type code = '5013' db table = 'promotionresult'): object no longer valid at de.hybris.platform.jalo.Item$CachedGetter.get(Item.java:709) ~[coreserver.jar:?]

INFO | jvm 1 | main | 2018/05/08 11:51:10.202 | Caused by: de.hybris.platform.util.jeeapi.YNoSuchEntityException: Entity not found ( pk = 8840317309845 name = 'de.hybris.platform.persistence.promotions_PromotionResult' type code = '5013' db table = 'promotionresult')

Does anyone else is having this issue and knows the reason for it?

Thanks in Advance

[former_member631654]

Hi, we are facing similar issue. Is this issue resolved?

[eric_rosfelder]

Hi,

We are facing similar issue. Is this issue resolved?