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- Within C4C Service Interactions, is it possible to...
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Within C4C Service Interactions, is it possible to change the default view from Cards to List?
maggie_cruz
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on 2018 Oct 18 8:19 PM
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- SAP Cloud for Customer add-ins
10-18-2018-2-18-15-pm.pngIf you go into the Interactions facet within a Service Ticket, the interactions listed are defaulted to the "Card" view. Is there a way to change this default view to "List" instead?
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sandeephebbar
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2018 Oct 19
3:20 AM
Hi,
This is possible in Fiori UI. Please navigate to Administrator-> Service and Social and select Ticket Configuration to change the behavior.
Regards,
Sandeep
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