With which type of ID Origin contacts are uploaded through Excel CSV files

[former_member654580]

Hi Experts

I hope you will concentrate well on these times of tension by the Covid-19.

I'm uploading some contact data to MKT via Excel CSV but I don't identify that ID Origin should be used in the Origin_ID

The file is fed from an ERP source.

But those same contacts with certain attributes are also loaded via integration from C4C

Thanks

Elio C.

con cual ID origen se suben los CSV

[SCHNEIDERT · Accepted solution]

Hi eliocentenob,

I don't know which data comes from which system in your case. Usually I would say ERP system is the Single Source Of Truth and needs a higher priority. But you have to define that depending on your needs.

If every customer can have only one ID in each of the systems, you can mark both of them with "One per Contact". In my opinion that would make sense but it also depends on your configuration.

BR Tobias