Why Images are not loading in the standard help guide May 2019 version ??

[former_member201769]

Hi ,

Some one from SAP , Please have a look into the below link , the images are not getting loaded . I raised this point one week back also in one of my question and some one from SAP replied that it has been notified to content team . Its now one week and same thing is happening ??

https://help.sap.com/viewer/dae01e0792bb41c8b9da3731d3a8b86a/1905/en-US/bf7506a608ea4b17b3048c513f68...

Link to question where i have previosuly raised this point

https://answers.sap.com/questions/12684078/campaign-integration-of-sap-mkt-cloud-with-c4c.html

kunalkumar.bansal see if you can help here !!!

Regards

Rashmi

[KunalBansal · Accepted solution]

Dear Rashmi,

Rest assured I am sending email directly to content team to fix it asap.

Thank you.

Kunal

[former_member201769 · Accepted solution]

kunalkumar.bansal Thanks , It will be really helpful for all .

[KunalBansal · Accepted solution]

Here’s an alternate link to the topic with the screenshots.

[vervinckt_joyca · Accepted solution]

Thx kunalkumar.bansal !

Could you clarify one inconsistency between two of the documentations for me please?

On https://help.sap.com/viewer/0f9408e4921e4ba3bb4a7a1f75f837a7/1902.500/en-US/8d45e57ab99543dc94aa54bf... it is said that:

In SAP Cloud for Customer, the replicated campaign with the addressed contacts or account is displayed. As a sales representative, you can navigate to:

• Contacts and accounts in marketing
• Campaign in marketing

But in https://help.sap.com/viewer/637db7a0d01e47009d9420e9a927c571/1708/en-US/455ffe455f3b4fd6a9b1119c27d3... it is said that:

Reference ID and Reference Business System ID show the reference to the SAP Hybris Marketing. The replicated campaign in SAP Hybris Cloud for Customer only includes basic attributes. For instance, Target Group is unavailable and it cannot be used for Campaign Execution in SAP Hybris Cloud for Customer.

So can you, or can you not, see the list of the addressed contacts/accounts = the target group, on the replicated campaign in Sales Cloud? Plus the navigation link in Sales Cloud to the campaign in Marketing Cloud, I can't find that one in my system either.

Kr,

Joyca

[KunalBansal · Accepted solution]

Hello Joyca,

Internally, we are in discussion to fix the help-page error asap, I'll be able to respond you after that!

Kunal

[vervinckt_joyca · Accepted solution]

kunalkumar.bansal, the images are back, would you now have some input on the contradictory parts of the documentations? Thx.