Why does the cart get destroyed when adding CPQ configuration from existing order to cart?

[Former Member]

We use CPQ and SOM and have tried to implement an reorder function for existing orders.

The procedure is as follows: 1. Get the order with BolOrderFacade#getSavedOrder 2. Iterate over item 3. Get the external configuration of the entry via Item#getProductConfigurationExternal 4. Convert the configuration into internal model by ProductConfigurationService#createConfigurationFromExternalSource 5. Add configuration to cart: BolCartFacade#addConfigurationToCart

The problem only occurs if the cart is created by the procedure. If we have a clready and add an order to cart everything works fine.

If the cart is created by this procedure and more configuratins are added LORD messes up prices and quantities and doesn't even return partners any more.

Has anybody any idea?

Kind regards Heiko

[former_member363156]

I'm afraid that the re-order function is not supported in SOM for SAP Integration with Hybris Commerce, independent of CPQ. Best regards, Jutta