Why Communication Category in email ignore contact subscriptions?

[former_member655559]

Hello!

When I create campaign and choose in Marketing Information "Communication Category" in campaign, email will be send to contact correctly (subscription satisfied).

When I create campaign and choose Communication Category in email, campaign ignore contact subscription, and email will be send to contact, who do not have subscription.

Why Communication Category in email ignore contact subscriptions?

Thank you.

[SCHNEIDERT]

Hi Alena,

in my opinion, the Communication Category in the email has the purpose that you can only assign the corresponding emails in campaigns if you choose the Communication Category in the Campaign (like a filter).

The permission check for subscriptions is then executed for the Campaign Communication Category. So usually the communication category of your campaign should correspond to the one in your email.

BR Tobias

[SauMaris]

Logic is clear, but responsibility is high for a person which creates campaigns to remember to chose the subscription, which is already set in the email content. Otherwise subscription consents are ignored.