why campaign file formats in c4c?

[Former Member]

Hi experts,

I am new to SAP C4C , in SALES CAMPAIGN workcenter, we had a tab " Campaign file format". what is the purpose of it and how we use in sales campaign.

kindly let me know.

Thanks in advance.

[Former Member · Accepted solution]

Hi there,

When a user executes a campaign, the target group information for accounts, contacts, and individual customers can be exported to a comma separated value (CSV) file compatible with Microsoft Excel®. In the Campaign File Formats tab, you can create individual file formats that determine what pieces of information is exported and the order in which it appears in this exported file. Then, in the details section of a campaign, you can select the file format you want to use when you export the campaign.

Thanks,

Lauren