whether there is any potential impact by selecting all of the functions

[terry00720]

hi community,

we found the system selected all the functions at below settings inside C4C, actually customer don't use most of the function at all, my concern is whether there is some potential impact(like performance issue or other impact) if implementation team enabled all the options of functionality, do you happen to have some insight about that.

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BR

Terry

[Juliuspereira]

Hello Terry,

While there is no potential performance impact, selecting everything opens up a plethora of functionality, which would be overkill if you do not need it. so its highly recommended to scope in only the functionality that you intent to use. Further, for almost every scoped item, there will be a series of questions that you have to choose the answers to. You might want to pay close attention to that and activate only the ones applicable to your business unit.

Alternately, you could reach out to C4C support via an incident and confirm with them as well. Better to get it straight from the Gods of the product 🙂

Julius

[terry00720]

thanks a lot for your insight here, Julius.

I suppose that there might be very likely a performance impact, as likely some checks, validations and features will be activated and processed during runtime, which they actually don’t need.

[Juliuspereira]

While that could be true, I'm pretty sure SAP has designed the product taking into consideration the performance of the system because its quite possible that there might be some customers who indeed require all the functionality and I don't think SAP would be betting on not any customer using everything 🙂

So the basis of my comment that there could be no potential impact is my trust in the SAP dev team who might have already considered and accommodated for the performance aspect of the system.

But you are right as well. There could be a potential impact, logically speaking. If you would like specifics, C4C support is the only one whom you can reach out to, unless you can get a hold of product management internally through your contacts.

Julius