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whether there is any potential impact by selecting all of the functions

terry00720
Product and Topic Expert
Product and Topic Expert
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695

hi community,

we found the system selected all the functions at below settings inside C4C, actually customer don't use most of the function at all, my concern is whether there is some potential impact(like performance issue or other impact) if implementation team enabled all the options of functionality, do you happen to have some insight about that.

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BR

Terry

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Juliuspereira
Active Contributor
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Hello Terry,

While there is no potential performance impact, selecting everything opens up a plethora of functionality, which would be overkill if you do not need it. so its highly recommended to scope in only the functionality that you intent to use. Further, for almost every scoped item, there will be a series of questions that you have to choose the answers to. You might want to pay close attention to that and activate only the ones applicable to your business unit.

Alternately, you could reach out to C4C support via an incident and confirm with them as well. Better to get it straight from the Gods of the product 🙂

Julius